Q. How much is carpet cleaning ?

We work on a fixed prices, Bedrooms, Living Room, Hallways, Landing, Stairs etc.


Q. How long does it take to clean ?

This really depends on how dirty the carpets is normally, for example, a 2 bedroom house 2 hours to clean.


Q. How long does it take to dry ?

Normally it takes from 1-2 hours, again this is depends on how dirty the carpets was, and what material it is made from.

Q. Which is better, steam or dry cleaning ?

We always recommend steam cleaning, as the steam cleaning gets best results and also kills all bacteria. it's more efficient, better for allergy sufferers. we use prochem products, deodoriser & spot treatment. Dry cleaning is mainly for delicate carpets that can't be steamed.


Q . Do you always get 100% result ?

Of course we can't Guarantee 100% of all carpet will be perfect, but we do use the very best chemicals & Equipment, so it will be as close as it possibly can.


Q . How do we book ? 

You book over the phone, Email, Livechat from website, facebook


Q . How do i pay ? 

You can pay cash or cheque on completion or if you would perfer to pay by card, a 50% deposit will be required


Q . Do you provide receipt on completion ? 

Yes a receipt will be given at the end of the clean.


Q . Do you have a cancellation fee ?

A 24 hour notice is required if the customer wishes to cancel, Re schedule or amend a booking. the customers agree to pay 20% of the total if he/she wishes to cancel or RE-schedule less than 24 hours prior to the scheduled appointment. in the event the cleaners are asked to leave, no body is at the property, or there is no water and/or power at the property, customers agrees to pay full price.


Q.What If Im Not Happy?
If you are Not Completely Satisfied with the Clean for what Ever Reason, We Will Gladly Return to do a Re-Clean or Give you a Refund if Needed.

 Q. Can I Book on Short Notice?
We Always Try to Accept All Bookings if Possible, but Some Same Day Bookings are not always Available.

 Q. Can you Protect my Carpet with Scotch Guard?
We Highly Recommend using Scotch Guard on your Carpets, as this Helps to Keep the Materials Safe from Dirt or Spillages etc. It also Helps to Stop the Colour from Fading. The Scotch Guard will stay in the Carpet until you next have your Carpets Cleaned, so it is Recommended you have this Treatment after Every Clean. It can also be used on any Upholstery you Require to be Cleaned.

 Q. What If Your Cleaner Damages Anything?
We are Fully Insured, So if anything was to be Accidently Damaged, we are Fully Covered.

 Q. What Hours Do You Work?
Normally Our Hours are 08:30 – 20:30, However we can be Very Flexible with our times if Required. Let us Know what Time is Best for You and We Will be able to Arrange Something for You.

 Q.Do You Work on Weekends/ Bank Holidays?
Yes We Work 7 Days a Week Including All Bank Holidays.

 Q.Are There Any Hidden Charges?


No, Our Prices are All Inclusive. All Equipment, Materials, Vat, Parking & Congestion, All Included.

 Q.Do You Have Any Special Chemicals For Pet Owners?


Yes we use all Professional Chemicals for all Types of Carpets, and Situations. If you Have Pets We use Our Urine Neutraliser Product, which is the Best on the Market and Safe for the Animals, as is All of our Chemicals.

Q. How much is carpet cleaning ?

We work on a fixed prices, Bedrooms, Living Room, Hallways, Landing, Stairs etc.


Q. How long does it take to clean ?

This really depends on how dirty the carpets is normally, for example, a 2 bedroom house 2 hours to clean.


Q. How long does it take to dry ?

Normally it takes from 1-2 hours, again this is depends on how dirty the carpets was, and what material it is made from.

Q. Which is better, steam or dry cleaning ?

We always recommend steam cleaning, as the steam cleaning gets best results and also kills all bacteria. it's more efficient, better for allergy sufferers. we use prochem products, deodoriser & spot treatment. Dry cleaning is mainly for delicate carpets that can't be steamed.


Q . Do you always get 100% result ?

Of course we can't Guarantee 100% of all carpet will be perfect, but we do use the very best chemicals & Equipment, so it will be as close as it possibly can.


Q . How do we book ? 

You book over the phone, Email, Livechat from website, facebook


Q . How do i pay ? 

You can pay cash or cheque on completion or if you would perfer to pay by card, a 50% deposit will be required


Q . Do you provide receipt on completion ? 

Yes a receipt will be given at the end of the clean.


Q . Do you have a cancellation fee ?

A 24 hour notice is required if the customer wishes to cancel, Re schedule or amend a booking. the customers agree to pay 20% of the total if he/she wishes to cancel or RE-schedule less than 24 hours prior to the scheduled appointment. in the event the cleaners are asked to leave, no body is at the property, or there is no water and/or power at the property, customers agrees to pay full price.


     OUR CLEANING PRODUCTS ARE SAFE, NON TOXIC AND DO NOT LEAVE A STRONG CHEMICAL SMELL

Q.What If Im Not Happy?
If you are Not Completely Satisfied with the Clean for what Ever Reason, We Will Gladly Return to do a Re-Clean or Give you a Refund if Needed.

 Q. Can I Book on Short Notice?
We Always Try to Accept All Bookings if Possible, but Some Same Day Bookings are not always Available.

 Q. Can you Protect my Carpet with Scotch Guard?
We Highly Recommend using Scotch Guard on your Carpets, as this Helps to Keep the Materials Safe from Dirt or Spillages etc. It also Helps to Stop the Colour from Fading. The Scotch Guard will stay in the Carpet until you next have your Carpets Cleaned, so it is Recommended you have this Treatment after Every Clean. It can also be used on any Upholstery you Require to be Cleaned.

 Q. What If Your Cleaner Damages Anything?
We are Fully Insured, So if anything was to be Accidently Damaged, we are Fully Covered.

 Q. What Hours Do You Work?
Normally Our Hours are 08:30 – 20:30, However we can be Very Flexible with our times if Required. Let us Know what Time is Best for You and We Will be able to Arrange Something for You.

 Q.Do You Work on Weekends/ Bank Holidays?
Yes We Work 7 Days a Week Including All Bank Holidays.

 Q.Are There Any Hidden Charges?


No, Our Prices are All Inclusive. All Equipment, Materials, Vat, Parking & Congestion, All Included.

 Q.Do You Have Any Special Chemicals For Pet Owners?


Yes we use all Professional Chemicals for all Types of Carpets, and Situations. If you Have Pets We use Our Urine Neutraliser Product, which is the Best on the Market and Safe for the Animals, as is All of our Chemicals.